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Legal

Privacy Policy

Last updated: July 22, 2026

1. Information We Collect

When you use our services, we collect information you provide directly, including your name, email address, phone number, and payment information. For web development projects, we also collect project requirements, content (text, images, logos), and any other materials you provide for your website. We also collect technical data such as IP addresses, browser type, and usage patterns through our hosting infrastructure.

2. How We Use Your Information

We use your information to provide and improve our hosting and web development services, process payments, communicate with you about your account and projects, send service updates, and respond to support requests via WhatsApp or email.

3. WhatsApp Communications

When you contact us via WhatsApp, your messages are subject to WhatsApp's privacy policy. We store support-related messages for quality assurance and to improve our services. We will never share your WhatsApp communications with third parties.

4. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement firewalls, regular security audits, and access controls. Daily backups are maintained to prevent data loss. However, no method of transmission is 100% secure.

5. Website Content

We do not access, monitor, or review the content hosted on your websites unless required by law or in response to a valid complaint. You retain full ownership and responsibility for your hosted content. For web development projects, all content you provide (text, images, logos) remains your property.

6. Project Information

Information shared during web development projects (business details, strategies, proprietary information) is treated as confidential. We will not disclose project details to third parties without your consent. Project files and source code are transferred to you upon receipt of full payment.

7. Third-Party Services

We may use third-party payment processors and analytics tools. These services have their own privacy policies. We do not sell your personal information to third parties for marketing purposes.

8. Cookies

Our website uses essential cookies to maintain your session and preferences. We do not use tracking cookies or sell cookie data to advertisers.

9. Data Retention

We retain your account information for as long as your account is active. After account termination, we retain data for 30 days before permanent deletion. Backups are purged on a rolling 90-day cycle. Project files are retained for 60 days after project completion.

10. Your Rights

You have the right to access, correct, or delete your personal data. You may request a copy of all data we hold about you. Contact us via WhatsApp to exercise these rights.

11. Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via email or WhatsApp. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries, contact us via WhatsApp at +501 633-2826. We respond to all privacy requests within 7 business days.